Office review·May 5, 2025

On 5/5/25 at 12:30 PM, Licensing Program Manager (LPM) Renesha Askew and Licensing Program Analyst (LPA) Keturah Lane conducted a virtual office meeting with Licensee Bobbie Gordon via video conferencing (MS Teams). The purpose of this meeting is to discuss facility history, department expectations, and provide any needed guidance to ensure licensee\342\200\231s understanding and compliance with Regulatory Requirements. Since January 2021, the facility has received three complaints with the following concerning allegations of personal rights and sexual abuse violations which all had a finding of Unsubstantiated: 1. 12/30/2024 - Adult in the home engaged in inappropriate interactions with children in care 2. 07/31/2023 - Licensee showed a child how to touch his/her own private parts in a sexual manner & Licensee told child to touch other children on their private part 3. 10/21/2021 - Provider inappropriately disciplines day care child It should be noted, there was a previous Inconclusive (Unsubstantiated) complaint of this nature on 03/09/2010 alleging: Personal rights: Adults acted in inappropriate manner in front of day care children. A finding of Unsubstantiated means that although an allegation may have happened or is valid, there is not a preponderance of the evidence to provide that the alleged violation occurred. (continued on LIC809-C...) The licensee denied the allegations and expressed that complaints often arise when families become upset after she discontinues providing additional services. LPM recommended revising her contract to clearly outline the services offered and to adhere strictly to the terms agreed upon by parents. It was also recommended that she communicate expectations clearly when discussing and delivering services to families. An example YMCA handout of items to include in contact and sample contract was provided to the licensee for reference. In the last three years the facility has received Type B citations in the following areas: 102416.3(a)(6) Alterations to Existing Buildings or Grounds (using an off limits area for care), 102423(a)(4) Personal Rights (forcing children to eat all food on plate), 102419(d) Admission Procedures and Parental and Authorized Representative's Rights (incomplete files), 102416.5(e)Staffing Ratio and Capacity (9 children with no assistant present), and 102417(g)(1) & (4) Operation of A Family Child Care Home (missing smoke detector & hazardous items accessible). Due to the facility history and the seriousness of the allegations above the RO submitted a TSP referral on behalf of the licensee, Ms. Gordon, on 05/02/2025 as a resource. A TSP flyer was provided. For questions related to TSP, email: Childcaretechnicalsupport@dss.ca.gov During today\342\200\231s meeting the Department also discussed and provided electronically the above and below Laws and Regulations: 102423 Personal Rights: (a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following: (1) To be treated with dignity in his/her personal relationship with staff and other persons. (2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. (3) To have parents or guardians informed by the licensee of the provisions of the law regarding complaints and the procedures for registering complaints confidentially, including, but not limited to the address and telephone number of the licensing agency's complaint unit. (4) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning. (continued on LIC809-C...) 102417 Operation of a Family Child Care Home: (a) The licensee shall be present in the home and shall ensure that children in care are supervised at all times. When circumstances require the licensee to be temporarily absent from the home, the licensee shall arrange for a substitute adult to care for and supervise the children during his/her absence. Temporary absences shall not exceed 20 percent of the hours that the facility is providing care per day. 102416.2 Reporting Requirements: (b) The licensee shall report to the Department any of the events as specified in Health and Safety Code Sections 1597.467(b)(1)(A) through (b)(1)(C) that occur during the operation of the family child care home. Health & Safety Code 1596.885: The department may deny an application for or suspend or revoke any license, registration, or special permit issued under this act upon any of the following grounds and in the manner provided in this act: (a) Violation by the licensee, registrant, or holder of a special permit of this act or of the rules and regulations promulgated under this act. (b) Aiding, abetting, or permitting the violating of this act or of the rules and regulations promulgated under this act. (c) Conduct which is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility or the people of this state. Applicant was provided with the CDSS Child Care Licensing (CCL) Family Child Care Providers Resource link with instructional videos: https://ccld.childcarevideos.org/family-child-care-providers/ . It is recommended for Licensee to review the videos including, but not limited to: Supervising Children in Family Care, Children\342\200\231s Personal Rights in Child Care, and Inaccessibility Requirements in a Family Child Care. Licensee was advised to regularly visit the Community Care Licensing Website: www.ccld.ca.gov for quarterly updates and regulations. Applicant states that she is signed up to receive new PINs. RO advised Duty Line is available Monday \342\200\223 Friday 8:00AM to 5:00PM at (619) 767-2248. Licensee, Bobbie Gordon, states she understands that she needs to abide by Health and Safety Code and Title 22 Regulations in the operation of her Family Child Care Home. (continued on LIC809-C...) Exit interview conducted and report was reviewed with Licensee Bobbie Gordon. A copy of this report, full copy of the above discussed Laws & Regulations, and above handouts were also provided to Licensee, Bobbie Gordon, via e-mail, at the conclusion of this meeting. Licensee will confirm receipt of this report via e-mail and the reply of confirmation will serve as the signature acknowledging these rights.