Incident investigation·April 16, 2026

On the above date and time, Licensing Program Analyst (LPA), Kelly Gerth conducted an unannounced Case Management visit to follow up on Unusual Incident Report (UIR) that was submitted by the facility and received by Licensing on April 02, 2026. LPA met with Director Alicia Young to discuss the incident reported. The unusual incident report stated that on 02/25/2026, a staff member who had been serving as a long-term substitute was observed to use an overly firm manner of handling an infant in care. During the visit, LPA Gerth conducted interviews and reviewed documents pertaining to the incident. LPA found that the Director was made aware the day following the incident and in response removed the substitute staff member from the scheduling calendar immediately while an internal investigation was conducted. It was found that persons that witnessed the incident corroborated the details and a meeting was then scheduled with the CCC Director, District Administration and the substitute staff member. As a result of the meeting, the substitute staff member would not be returning to work at the CCC, moving forward. The Director then ensured that Community Care Licensing (CCL) and all other appropriate agencies were notified of the incident. LPA found that although as soon as the CCC was made aware of the incident occurring on 2/25/2026 and the Director took immediate action, the violation did still occur. Therefore, LPA Gerth determined that the CCC is in violation of Title 22 regulation and will be cited for CCR 101223(a)(3). See 809 D page An exit interview was conducted, and a copy of this report, exit interview and notice of site visit was provided to Director Alicia Young, who reminded that the notice of Site Visit must remain posted for 30 days.