Complaint·January 12, 2026

Regarding the allegation that Licensee does not maintain facility clean and orderly, LPA observed multiple toys and activity options for children stored on shelving and storage cabinets on back patio as well as holiday craft materials inside on the table. Licensee stated that she has a part day program where children come in the AM and PM sessions ; in between sessions all materials are cleaned up and put away but due to holiday activities and the rain , materials have been scattered or put away. Based on LPAs visit and past visits, LPA has not observed facility to be unclean or disorderly. Lastly, regarding the allegation that Licensee does not provide children with healthful and comfortable accommodations, it was stated that a camping bucket was being used for the children to go to the bathroom while outside with straw fencing and no hand washing station. Licensee stated it\342\200\231s a camping toilet and is only used if it\342\200\231s an emergency and the child cannot make it back inside; otherwise they use the bathroom inside the house. LPA observed the camping toilet which is surrounded by bamboo fencing to make a toilet stall and there is a curtain for privacy . LPA also observed hand sanitizer and baby wipes for outside use as well . LPA observed the house bathroom designated for children to be clean and appropriate for children\342\200\231s use. Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED . An exit interview was conducted, and this report was reviewed with the Licensee, Melissa Heinemann, and a copy was provided. Appeal rights were discussed and provided during the exit interview. A Notice of Site visit was given, and Licensee understands that it must remain posted for 30 days.