complaint·July 3, 2024

On July 9, 2024, at 2:30 PM, Licensing Program Analyst (LPA), Sherlynn Banas conducted an unannounced complaint investigation visit to deliver findings for the complaint received on June 5, 2024. LPA was greeted by Licensee, Leonie Espinosa and was granted entry after identifying herself and disclosing the reason for her visit. Based on the information obtained from record reviews and interviews conducted by the LPA, it was noted that the licensee practices health and safety measures and provides a safe and clean environment. The LPA did not observe pest droppings in the backyard when the children were eating and playing. Interviews with licensee, staff, and child, revealed the outdoor area used by children is cleaned before use. The licensee started using a pest control service on 9/2023 to maintain a hazard free environment. Treatments occur every 4 weeks. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the finding for the above allegation is deemed UNSUBSTANTIATED. Exit interview conducted and report was reviewed with licensee, Leonie Espinosa. A notice of site visit was given and must remain posted for 30 days.