Office review·April 10, 2023

On 04/10/23 at 10:24am, Licensing Program Analyst (LPA), Saraliz Velando and Licensing Program Manager (LPM), Monica Cuddy conducted an Office Meeting in the San Diego Child Care Regional Office to discuss the facility's recent citations issued. Meeting was conducted with the Everbrook District Manager, Tammi Reliford and Everbrook Director, Patricia Munoz. The following are four Case Management-Deficiency visits: 2/28/23 - 101223(a)(2) Personal Rights- Licensee did not make sure the correct baby bottle was given to the correct infant. (Type A) 12/14/22 \342\200\223 101416.5(b) Staff-Infant Ratio - Infant room ratio was observed to be 2:9, nine infants supervised with two staff. (Type B) 10/13/22 -102429(a)(1) Responsibility for Providing Care and Supervision for Infants- Child crawled out of his classroom and was unsupervised. (Type B) 9/14/22 - 102429(a)(1) Responsibility for Providing Care and Supervision for Infants - Infant was left behind at the playground area. (Type B) (See 809-C) LPM Cuddy discussed with Facility Representatives the above deficiencies. Facility representatives were provided the following resources: A link to the Care Tool was provided https://cdss.ca.gov/inforesources/cdss-programs/community-care-licensing/inspection-process-project/care-tools , A Technical Support Program (TSP) brochure, for questions related to the TSP, email: childcaretechnicalsupport@dss.ca.gov, active supervision handout, ccld.childcarevideos.org, provided a copy of the children\342\200\231s personal rights and the most recent Quarterly Update. Advocate information was provided: (714)-703-2800 or childcareadvocatesprogram@dss.ca.gov, sdincidentreports@dss.ca.gov and the Duty Line (619)-767-2248. Licensee agreed to be referred to TSP. Licensee was reminded that LPA requested the following items to complete the Director packet for Patricia Munoz: a corrected LIC503, transcript from University of Riverside, LIC200A, and clear copy of transcript from Mt. San Jacinto College. Licensee was informed that the department will be conducting follow up inspections in the coming months to ensure compliance with regulations is maintained. Facility Representatives were informed that repeated violations or failure to comply with licensing laws and regulations may result in administrative action taken by the Department. Facility Representatives, Tammi Reliford and Patricia Munoz stated they understood and will ensure the facility complies with all regulations and laws governing Child Care Centers.