complaint·May 23, 2024

Based on the information obtained during interviews, observations, and documentation reviewed staff S2 and S5 supervising 10 toddlers in Room 1 did not have have proof of teacher qualifications, in Room 3 staff S3 was providing care to 11 children but her transcripts did not qualify under a regulation accredited college, and in Room 2 staff S3, supervising 12 children, was also missing proof of teacher qualifications. Due to the lack of proof of qualifications the classes were out of ratio. The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. The deficiency is being cited on the attached LIC 9099D. LPA Patrick Ma informed licensee Cindy Quintana Roo that this report dated 5/23/24 documents 1 Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care. Also, LPA Patrick Ma informed the licensee to provide a copy of this licensing report dated 5/23/24 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Exit interview conducted and report was reviewed with the Director/Licensee Cindy Quintana Roo. A notice of site visit was given and must remain posted for 30 days.