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Inspection visit

Routine inspection

CHARLA COLLECTIVE LLCLicense 3763012711 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) William Chancellor conducted an unannounced annual inspection on April 24, 2026, at 8:20 AM. Upon arrival, LPA met with facility representative Alexandria Guzman, who granted LPA entry and provided permission for LPA to tour the facility until licensee arrived. Shortly after arrival, licensee (LIC) Carla Beatriz Rivera-Cruz arrived and continued LPAs tour. The center serves children from birth to twenty-four (24) months. This is a single license program that operates only as an infant component at this time. Accordingly, this inspection included a review of regulations applicable to infants individually. During the visit, the facility had fifteen (15) children enrolled with seven (7) children present. During the inspection, several key facility items were observed and updated where necessary. These included facility's license, the Emergency Disaster Plan (LIC610) and Earthquake Preparedness Checklist (LIC9148), the Parent’s Rights Poster (PUB393), Personal Rights (LIC613A), the Child Car Seat Law notice, and the menu. The facility was found to be operating within the limits stated on its license, and staff-to-child ratios were observed to be 1:4 or lower. Classrooms were adequately equipped with age- and size-appropriate furniture and materials, ensuring a safe and hazard-free environment. Licensee Carla Beatriz Rivera-Cruz confirmed that no weapons were present on the premises. There were no accessible bodies of water on-site. The facility representative is aware that any wading pools or similar products must be emptied immediately after use and stored in an upright position. Drinking water was available both indoors and outdoors through children’s individual refillable water bottles. Disinfectants, cleaning solutions, and other hazardous materials were stored in locations inaccessible to children, while poisons and toxins were securely locked away. The facility’s floors were observed to be safe and clean, and bathroom facilities were sanitary and in proper working condition. At least one potty chair is available for every five potty-training infants. The playgrounds were enclosed by a secure six-foot-tall vinyl fence surrounding the perimeter of the back playground. Outdoor activity areas contained age- and size-appropriate equipment in good condition. The food preparation area was clean, free of litter and pests, and all food was stored to prevent contamination. Filtered water is used for food preparation. Storage containers for solid waste had tight-fitting covers, which were kept on and in good repair. The sign-in/sign-out records were reviewed and found to be following regulations. Disaster drills are conducted at least every six months, with the most recent drill occurring in March 2026. A review of staff and children’s records was conducted as part of this evaluation. Three of six staff members on-site held current Pediatric CPR/First Aid certifications, with expiration dates recorded. Both the opening and closing staff members also had valid CPR/First Aid certifications. The owner has completed Health and Safety Training. Additionally, a review of staff records confirmed that all facility staff and other individuals requiring caregiver background checks had received criminal record and child abuse index clearances or exemptions. The director was reminded that all adults 18 and over, including employees and volunteers, except as specified in Health and Safety Code section 1596.871 must obtain a criminal record clearance or exemption or transfer their existing clearance or exemption, prior to initial presence in a Child Care Center. A civil penalty of $100.00 minimum/day for a maximum of 5 days, or if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated. This facility provided Incidental Medical Services – IMS. LPA reviewed medication storage of equipment/supplies and reviewed children’s, personnel, and administrative records. For IMS information see PIN 22-02-CCP. The following information regarding ADA compliance was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice) or (800) 514-0383 (TTY), and the link to publication: Commonly Asked Questions about Child Care Centers and the ADA" available at https://www.ada.gov/resources/child-care-centers/ . Assembly Bill (AB) 2370, Chapter 676, Statutes of 2018, requires all licensed Child Care Centers (CCCs) constructed before January 1, 2010, to test their water (used for drinking and food preparation) for lead contamination before January 1, 2023, and then every 5-years after the date of the first test as specified in Health and Safety Code section 1597.16. LPA verified that the lead testing was completed in accordance with the Written Directives (Interim Licensing Standards) outlined in PIN 21-21.1-CCP. LPA referred licensee to the Department website for lead: Lead Toxicity Prevention and Water Testing Information ( https://www.cdss.ca.gov/inforesources/child-care-licensing/water-testing-information ). CCC COMPLETED TESTING AND NO LEAD EXCEEDANCE in May 2025. The licensee was informed about the MyChildCarePlan.org website, a consumer education resource that HELPS families obtain child care by connecting them to child care providers and Resource and Referral Agencies (R&Rs) throughout California. LPA reviewed reporting requirements with licensee, emphasizing that any unusual incidents or injuries must be reported within 24 hours via phone and within seven days in writing. Reports may be submitted by calling the Duty Officer at (951) 782-4200 or emailing UnusualIncidentReportsDO10@dss.ca.gov . To improve the quality of inspections, and value of the new inspection process, a survey may be sent to the email address provided. Please complete the survey and share your inspection experience. If you have any questions regarding the process or CARE tools, please send email inquiries to inspectionprocess@dss.ca.gov . For additional information regarding the inspection and its tools and methods, please visit the Program website at www.cdss.ca.gov/inforesources/community-care-licensing/inspection-process . CCL requires the following documents to be submitted when applicable or on an annual basis, · LIC 500 Personnel Report · LIC 610 Emergency & Disaster Plan · Parent Handbook, Program Curriculum, Admission Policies & Procedures, and Fee Schedule (if changed or more than two years old) · LIC 309 Administrative Organization (if changed or more than two years old) · LIC 308 Designation of Administrative Responsibility (if changed or outdated) Please refer to LIC809-D for cited deficiencies. A Notice of Site Visit was provided and must remain posted for 30 days. An exit interview was conducted, and this report was reviewed with Licensee Carla Beatriz Rivera- Cruz. Appeal rights were discussed and provided during the exit interview.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 101427(j)Type B

    INFANT CARE FOOD SERVICE

    Based on observation and interview, the licensee did not comply with the section cited above in three of three bottles present on site. Where C1 had two bottles not labeled w/name or date and C6 one bottle was not dated. Which poses a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 24, 2026 inspection of CHARLA COLLECTIVE LLC?

This was a inspection inspection of CHARLA COLLECTIVE LLC on April 24, 2026. 1 citation were issued: 1 Type B.

Were any citations issued to CHARLA COLLECTIVE LLC on April 24, 2026?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Based on observation and interview, the licensee did not comply with the section cited above in three of three bottles p..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.