Complaint·July 2, 2025

It was alleged that an infant sustained unexplained injury while in care. Facility Representative and staff denied the allegation. The Facility Representative and staff stated that incident reports are provided to daycare parents for injuries and incidents that occur at the facility; and that are observed by staff. Facility Representative and staff acknowledged that they observed daycare child in question had what they considered a medical concern; however it was not related to an injury or an incident. Facility Representative and staff stated that the authorized representative of the daycare child in question was contacted immediately and the child was picked up from the facility. Based on interviews conducted and review of medical documentation, there were no disclosures that collaborated that an infant sustained unexplained injury while in care. Due to conflicting interview statements the allegation is found to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No deficiencies cited. A Notice of Site Visit (LIC 9213) was given to Facility Representative, Celia Carrizosa and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Appeal Rights (LIC 9058) were provided. An exit interview conducted, and report was reviewed with Facility Representative, Celia Carrizosa.