Complaint·November 3, 2023

On November 3, 2023 at 11:00 a.m. Licensing Program Analyst (LPA) Leilani Curtis conducted an unannounced inspection to initiate an investigation regarding the above allegations. Upon arrival LPA met with Assistant Director Ana Pacheco and proceeded to tour the facility. There were 14 children present with 4 staff members. Appropriate ratio/capacity was observed. Throughout the course of investigation, interviews were conducted with several employees and several parents. Facility records were obtained and reviewed. The information obtained from interviews and facility records were contradictory to the allegations. Based on this information, the allegations are determined to be unsubstantiated which means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged incidents or violations occurred at the facility. No deficiencies are cited. An exit interview was conducted with Director Collins and appeal rights (LIC 9058) were discussed. A copy of this report as well as a copy of the appeal rights were given to Ms. Collins. LIC 9213 NOTICE OF SITE VISIT FORM IS REQUIRED TO BE POSTED FOR 30 DAYS. LPA observed the director post Notice of Site Visit.