Complaint·April 30, 2025

Pertaining to the allegation that staff did not report injury to authorized representative, based on interviews 3 of 3 staff members stated they did not inform the parents of C1 at pick up of the child's injury to the forehead leaving a bruise. When Director was contacted by parents on 3/12/25 about the injury, Staff #1 (S1) confirmed with Director that an incident report was written but they forgot to inform the parent at pick up. Director stated that they informed the parent that S1 had the incident report for them and it would be available the next day but C1 didn't return the next day and parent decided to dis-enroll. Director also stated that C1 had a head injury the week before and an incident report was not given at this time. Director and S1 both disclosed that C1 would wear crocs to school which made them trip easily. Based on interviews conducted the preponderance of evidence standard has been met. Therefore, the above allegation is found to be SUBSTANTIATED . An exit interview was conducted, and this report was reviewed with the Director Wilma Cabrera, and a copy was provided. Appeal rights were discussed and provided during the exit interview. A Notice of Site visit was given, and Director understands that it must remain posted for 30 days. Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED . An exit interview was conducted, and this report was reviewed with the Director, Wilma Cabrera, and a copy was provided. Appeal rights were discussed and provided during the exit interview. A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.