complaint·April 16, 2026

While some staff indicated that drop-offs during nap time are discouraged in practice, this expectation is not clearly defined within the facility’s written policies. Based on interviews conducted and record review, the information obtained did not support the allegation, nor did it disprove that communication regarding nap-time drop-offs may have occurred in practice outside of written policy. Based on LPA’s observations, interviews conducted, and record review(s), the preponderance of evidence standard has not been met; therefore, the above allegation(s) is found to be UNSUBSTANTIATED. LPA conducted an exit interview along with reviewing and providing a copy of this report and appeal rights to the director on this date. A Notice of Site Visit was posted at the entrance of the facility.