complaint·January 12, 2023

On 1/12/23 at 9:45 AM, Licensing Program Analyst (LPA) Keturah Lane conducted an unannounced complaint investigation for the purpose of delivering findings regarding the above allegation. Upon arrival LPA met with campus supervisor Erica Pamintuan and toured the facility. Census was 77 children in 4 classrooms with 10 staff members. At 10:15 AM, Jeanette Cesena - Director arrived to be present for the findings. It was alleged that a staff member pinched a day care child while in care. Based upon information obtained from facility documents, medical report, photos, and interviews with enrolled children, staff members and parents of enrolled children it is determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore the allegation is UNSUBSTANTIATED. Exit interview conducted and report was reviewed with facility representative Jeanette Cesena. A notice of site visit was given and must remain posted for 30 days.