complaint·March 28, 2024

On 3/28/24, LPA Patrick Ma made an unannounced complaint visit for the complaint received on 3/13/24 for the purpose of continuing the investigation of the above reference allegation. LPA met with Director, Melissa Ruiz. Also present in the facility were 84 daycare children and 8 staff in 6 rooms. LPA toured the facility and conducted staff interviews. Based on the information obtained during investigation interviews unreported child injuries were never observed at the facility. C1 was only at the center for approximately less than 2 hours in the morning on the day in question and alleged bruises were only discovered at the end of the day. Since alleged injuries were never observed the facility would be unable to provide a parent report. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the above allegations are found to be Unsubstantiated. Exit interview conducted and report was reviewed with the Director Melissa Ruiz. A notice of site visit was given and must remain posted for 30 days.