Complaint·July 28, 2025

On 7/28/25 at 11:30am, Licensing Program Analyst (LPA) Annette Sutherland completed an unannounced complaint inspection for the purpose of investigating and delivering the findings for the above allegation. Upon arrival, LPA met with Director Sandy Cook and toured the facility. LPA interviewed the Director and confirmed the allegation. Director admitted to LPA that she did operate beyond the terms and conditions of the license and had 2 children under 2 years old start days before they tuned 2 years old. Facility had a toddler option component but was removed years ago. Prior to inspection, LPA obtained and reviewed facility roster supporting the above allegation. Based upon information gathered via Director and supporting documents, it has been determined that facility operated beyond the terms and conditions. There is enough supporting information to prove that the above allegation is to be substantiated. Exit interview was conducted with Director . NOTICE OF SITE VISIT IS TO BE POSTED FOR 30 DAYS. LPA observed Director post notice of site visit. See 9099D for cited deficiency.