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Inspection visit

Complaint

TORRES, VERONICA FAMILY CHILD CARELicense 3766281221 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 12/1/23 at 11:00am, Licensing Program Analyst (LPA) Adrian Castellon made an unannounced complaint inspection and met with licensee Veronica Torres to deliver complaint findings for the above listed allegation. This agency has investigated the allegations listed above. During the investigation, facility staff, children in care and day-care parents were interviewed. During the course of the investigation, three unannounced inspections were conducted. It was alleged that the Provider is denying parent entry into home. Based on interviews conducted, it was determined that Provider is denying parent entry into the home. Based on interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. OneType B citations is cited on the attached LIC 9099D. A copy of today's report, Notice of Site Visit and appeals rights given to the licensee. An exit interview was conducted with facility director and she stated that she understood. Notice of Site Visit should be posted for 30 days from today's date.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 102419(a)(1)Type B

    102419 Admission Procedures and Parental and Authorized Representative's Rights (a) The licensee shall inform parents or authorized representatives of children in care of their rights, which include, but are not limited to, the following: (1) To enter and inspect the family child care home in accordance with Health and Safety Code Section 1596.857. This requirement was not met as evidenced by parents in care believing that they were not permitted to enter the facility due to Covid guidelines as expressed by staff. This may pose a risk to the health and safety of children in care.

FAQ · About this visit

Common questions about this visit

What happened during the December 1, 2023 inspection of TORRES, VERONICA FAMILY CHILD CARE?

This was a complaint inspection of TORRES, VERONICA FAMILY CHILD CARE on December 1, 2023. 1 citation were issued: 1 Type B.

Were any citations issued to TORRES, VERONICA FAMILY CHILD CARE on December 1, 2023?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "102419 Admission Procedures and Parental and Authorized Representative's Rights (a) The licensee shall inform parents ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.