complaint·October 22, 2024

On 10/22/24, Licensing Program Analyst (LPA) Saraliz Velando conducted an unannounced visit for the purpose of delivering findings for complaint received on 9/5/24. The LPA met with the Director, Melissa Reed-Murphy and the Assistant Director, Maria (Nelly) Barahona. LPA toured the facility and observed 28 infants and 9 staff. Based on the information obtained from observation on different days and times, parent interviews, staff interviews, and review of pertinent documentation, it was undetermined that the facility is operating out of ratio. Although the allegation may have happened or is valid, there is no corroborating evidence to prove that the alleged violation occurred. The preponderance of the evidence has not been met and therefore, the above allegation is found to be UNSUBSTANTIATED. No deficiencies were issued today. A notice of site visit was given and must remain posted for 30 days. Exit interview was conducted and report was reviewed with the Director, Melissa Reed-Murphy.