complaint·September 23, 2024

On 9/23/24 at 8:15 AM, Licensing Program Analysts Keturah Lane and Renita Rodriguez conducted an unannounced visit to initiate an investigation, for the complaint received on 9/17/24 regarding the above allegation. Upon arrival, LPAs met with Sabrina Gonzales (Office Administrator) and toured the facility. There was a total of 60 children with 9 staff in 7 classrooms. LPAs observed appropriate ratios and capacity during the inspection. During this visit LPAs interviewed one staff member S1. It was alleged that a child was sent home with no underwear or pullups on under the clothes which is a personal rights violation. Based upon interview with staff member S1, it was confirmed that about a week ago a child was accidentally sent home without a pullup or underwear. The allegation is valid because the preponderance of evidence has been met, therefore the allegation is found to be SUBSTANTIATED (see LIC9099D for Type B deficiency cited). Exit interview conducted and report was reviewed with Sabrina Gonzalez. Notice of site visit was provided and must be posted for 30 days.