complaint·September 1, 2022

The staff and staff person in question denied that the children were crying and not being consoled as alleged. There are two doors with windows that lead into the two year old classroom. LPA observed one of the door windows, to the two year old classroom, was partially covered with a paper. The facility representatives and the staff stated the window is partially covered due to the changing table being next to the window and children’s privacy during changing time. The Reporting Party is adamant that the allegations occurred. However, it could not be determined whether the allegations occurred or not due to conflicting information obtained from the interviews and a lack of evidence. Several day care children and several day care parents did not disclose anything inappropriate with the staff, or staff person in question or the facility. Based on the interviews and information obtained, there was conflicting evidence to corroborate the allegations that the “Staff yelled at day-care children.” Therefore, the allegations are found to be UNSUBSTANTIATED meaning that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. LPA Marie Hernandez explained the complaint investigation report and the appeal rights to the Facility Representative Rosa Johnson. The Representative was provided a copy of the report, Notice of Site Visit, and the appeal rights. LPA observed the notice of site visit being posted at the facility.