complaint·April 8, 2025

On 4/08/2025, Licensing Program Analyst (LPA) Dana Stevens conducted an unannounced complaint inspection to deliver findings on the above allegations. LPA met with Director, Jacqueline Serrano, and informed her of the reason for the visit. There were 17 children present with 6 staff members. During the investigation LPA conducted three unannounced inspections of the facility, interviewed Director, Assistant Director, teachers and daycare parents, and reviewed facility records. Based on information obtained in interviews and record review, there was conflicting information received regarding the above allegations, and LPA was unable to determine if the above allegations did or did not occur, thus the allegations are deemed Unsubtantiated. Exit interview conducted and copy of report and appeal rights were provided to the Director. A notice of site visit was given and must remain posted for 30 days.