Incident investigation·April 23, 2024

On 4/23/24, an unannounced case management inspection was made by Licensing Program Analyst (LPA) Saraliz Velando to follow up on an incident that occurred on 4/12/24 at approximately 9:30am. Upon arrival, LPA met with Director, Shannon Farrell. There were 34 preschool children and 4 staff members. The facility self-reported the incident to the department on 4/15/24 and was reported in a timely manner. During the incident on 4/12/24, the staff ratio in the Koala Room was 10 children to 1 staff member. The incident was regarding a staff member that grabbed a child by both arms. The child was not injured and the staff member was immediately removed from the classroom. The staff member is no longer employed at the facility. LPA determined that the facility did what was reasonable and has taken precautions by conducting a meeting with current staff to avoid this type of incident in the future. Based on the evidence from staff interviews and file review, there is proof to support a violation of personal rights to a child. Refer to the next page LIC 809D for deficiency citation. Facility was provided a copy of the appeal rights. Exit interview conducted and report was reviewed with the Director, Shannon Farrell. A notice of site visit was given and must remain posted for 30 days.