complaint·November 18, 2024

Based on interviews conducted, it was confirmed from 5 out of 5 staff members that classrooms are always kept in ratio at all times. It was stated that when an infant needs a diaper change, the changing table is located on the toddler side of the room so teachers will either swap with another teacher to change infants diaper, have the toddler teacher change the infants diaper depending on ratio, or during nap time the infant teacher will keep the gate open while the other teacher is with the other infants never with their back to the classroom. Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED . An exit interview was conducted, and this report was reviewed with the Director, Melinda Lopez , and a copy was provided. Appeal rights were discussed and provided during the exit interview. A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.