Complaint·July 22, 2024

On 7/22/24, Licensing Program Analyst (LPA) Saraliz Velando conducted an unannounced complaint visit for the purpose of delivering findings for a complaint received on 4/17/24 regarding the above allegation. LPA met with the Director, Nichelle Gissler and toured the facility. There were 4 staff and 18 preschool children present. Appropriate ratios were observed. Staff members have the required background clearances and are associated to the facility. LPA Velando conducted staff interviews, parent interviews, collected pertinent documents, and reviewed facility files. Based on the information obtained during the investigation, there was corroborating evidence that proved the previous staff were not preventing a daycare child from harming other daycare children while in care. The preponderance of the evidence has been met and therefore, the above allegation is found to be SUBSTANTIATED. Type B Violation was cited. Refer to the next page LIC 809-D for deficiency citation. The exit interview was conducted with Director, Nichelle Gissler. Appeal Rights and a copy of the licensing report was provided. A notice of site visit was posted and must remain for 30 days.