complaint·August 29, 2025

bruising on his ears and stated they had not seen any bruising prior to the parent notifying them. Staff stated that if the (C1) had been injured at daycare they would have heard him cry or yell. Daycare children were not interviewed due to being non-verbal. Daycare parent interviews did not provide additional information related this this incident. It was also alleged that staff did not provide adequate supervision resulting in day care child (C1) sustaining multiple injuries. It was reported that (C1) had been injured by another daycare child on at least three (3) separate occasions between April and May 2025. The Ouch Reports reviewed revealed that two (2) out of three (3) incidents were documented. Staff stated that any injuries that occur during daycare hours are reported and documented to parents via ouch reports. Staff stated that the third incident was not documented because they were unaware and did not recall any related incident. Copies of the two (2) ouch reports were obtained, detailing an incident where (C1) opened a door that another child closed on his fingers, and another incident where (C1) was scratched in the eye by another child. Staff reported making changes to improve classroom safety, such as reminding parents to trim children\342\200\231s nails, holding meetings to discuss strategies, and implementing a sticker reward system for good behavior. Five (5) parents were interviewed and mentioned their children had been injured but nothing which caused concern. Out of the five (5) parents interviewed, one (1) had concerns about two (2) incidents that she observed in the classroom involving Staff #2 (S2). It was alleged that on an undetermined date, S2 pushed an unidentified child\342\200\231s head and on 07/23/2025, (S2) sat another child roughly on a chair. The LPA reviewed video footage of 07/23/2025 and did not observe (S2) engaging in any questionable behavior. Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incidents, LPA was unable to determine whether or not the allegations occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Exit interview conducted and report was reviewed with Director Mayra Casas. A Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.