complaint·August 11, 2023

On the day the incident occurred, the Director stated that at first she wasn't sure how the child sustained the scratches, but later remembered that she had to place child on the ground to speak with a parent and the child then became upset, started crying and threw themselves. After this incident the child received a bottle and then took a nap, but there were not noticeable scratches at the time. When the child woke up is when the Director noticed the scratches had appeared and immediately contacted the parents to inform them. An attempt was made to interview the complainant and the child: however, the complainant was unresponsive and the child was non-verbal and therefore unable to speak with LPA. Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED . An exit interview was conducted, and this report was reviewed with the Director, Chandani Jayasinghe , and a copy was provided. Appeal rights were discussed and provided during the exit interview. A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.