complaint·January 26, 2026

Based on the information obtained from file review and interviews with relevant parties, it was determined that multiple facility staff members yelled at children in care. The above allegation is found to be SUBSTANTIATED . The allegation is valid because the preponderance of evidence has been met. See LIC9099D for Type B deficiency cited. Exit interview conducted and report was reviewed with Giavanna Aguilar, assistant director. A Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Appeal rights and copy of this licensing report were provided. sufficient information that children were denied bathroom access or were made to wait excessively – either intentionally or otherwise. Parents interviewed did not express concerns that aligned with those of the RP. Based on the information obtained from file review and interviews with relevant parties, the above allegation could not be verified and is found to be UNSUBSTANTIATED . Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and report was reviewed with Giavanna Aguilar, assistant director. A Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Appeal rights and copy of this licensing report were provided.