complaint·May 3, 2023

Regarding the allegation that C3 was choked by C4, interviews revealed that there was an incident on the playground where C4 choked C3. Interviews revealed that when staff observed the incident, staff did intervene and the parents of both children were notified. Additional interviews revealed that the facility was in ratio and there were several staff present on the playground when the incident occurred. Regarding the allegation of lack of supervision resulting in C2 locking themselves in a staff bathroom for an extended period of time, interviews revealed C2 did run out of their classroom and locked themselves in a staff bathroom. Interviews revealed that S3 was present and followed after C2 when C2 ran out of the classroom, around the facility and into the staff bathroom. Additionally, it was revealed that S3 was standing outside of the staff bathroom door while C2 was in the bathroom and requesting C2 to come out. The time period that C2 was in the staff bathroom could not be confirmed. A witness interview revealed C2 was locked in the bathroom for approximately two minutes, while another interview revealed it was believed that C2 was locked in the bathroom for at least 30 minutes. Regarding the alleged lack of supervision resulting in C1 sustaining several unexplained injuries, interviews revealed C1 did sustain several scratches to their face and bruising from being bit in different incidents involving different children. Record review revealed there were several ouch reports or documentation for C1 during the specified time frame when an injury had been observed or when staff witnessed the actual incidents resulting in the injury. Furthermore, interviews revealed the facility is not having any issues with classes having the appropriate amount of staff. Based on confidential interviews and conflicting statements, the allegations of personal rights violation to C3 and lack of supervision for C1 and C2 may have occurred, however are not supported or proven by evidence. Therefore, the above allegations are unsubstantiated. An exit interview was conducted and a copy of this report and appeal rights were discussed and provided to Director Lina Borja. A notice of site visit was also provided and must remain posted for 30 days.