complaint·April 22, 2022

On 04/22/22 at 10:00am, Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced inspection to deliver complaint findings for the above allegation. LPA Castellon met with licensee Brenda Casillas and discussed the purpose of the inspection. It was alleged that a child was not properly clothed while in care. LPA Castellon conducted children's interviews on this date. During the course of the investigation, two unannounced inspections were conducted. Interviews were conducted with day-care parents, facility staff, and children in care. LPA Castellon was unable to contact the reporting party (anonymous). Due to conflicting statements obtained during the course of the investigation, the above allegation is deemed to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged allegation occurred. A copy of today's report, Notice of Site Visit and appeals rights given to the licensee. An exit interview was conducted with facility director and she stated that she understood. Licensee were advised acknowledgement of receipt of the report is to be received via email. Notice of Site Visit should be posted for 30 days from today's date.