complaint·October 28, 2022

On 10/28/22 at 2:30pm, Licensing Program Analyst (LPA) Adrian Castellon conducted an unannounced inspection to deliver complaint findings for the above allegation. LPA Castellon met with and discussed the purpose of the inspection. It was alleged that: Licensee did not ensure that the facility is maintained at a comfortable temperature for infants. During the course of the investigation, two unannounced inspections were conducted. Interviews were conducted with day-care parents and facility staff. LPA Castellon interviewed the reporting party. LPA obtained documents detailing the installation of an AC unit in the infant classroom. Due to conflicting statements obtained during the course of the investigation, the above allegation is deemed to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged allegation occurred. A copy of today's report, Notice of Site Visit and appeals rights given to the licensee. An exit interview was conducted with facility director and she stated that she understood. Notice of Site Visit should be posted for 30 days from today's date.