Incident investigation·April 16, 2026

On April 16, 2026 at 2:00 PM, Licensing Program Analyst (LPA), Dana Stevens, conducted an unannounced Case Management Inspection to follow up on an Unusual Incident. LPA met with Director, Donna Alcala, and informed her of the reason for the visit. There were 59 children present with 10 staff during this inspection. On 03/23/2026, the Department received an Unusual Incident Report (LIC624) submitted by Director, reporting an incident that occurred on 03/19/2026. Director reported that on 03/19/2026, two (2), children (age 2) were observed at the front door area of the facility, unsupervised. Director estimated that the children were unsupervised for approximately 5 minutes. During the Unusual Incident review, LPA toured facility and conducted interviews with the Director and staff. Based on information obtained in interviews it was determined that on 03/19/2026, at or around 4:35 pm, there were 28 children on the playground with 3 teachers. Child 1 (C1) and Child 2 (C2) wandered from their group on the playground, entered the building unsupervised, and made their way down the hallway to the front door area of the facility where they were found at approximately 4:42 PM by a parent entering the facility. C1 and C2 were retrieved by Staff 1(S1) and returned to the playground. The children were found to be unharmed. Director reported the incident to the parents of the children involved the following day via email. Director reported the incident timely to Licensing, verbally via the Duty line on 03/20/2026 and in writing via an Unusual Incident Report (LIC 624) submitted 03/23/2026. Per California Code of Regulations, (Title 22, division 12 & Chapter 1) one (1) Type A citation is being cited on the attached LIC 809-D. LPA Stevens informed Director that this report dated 04/16/2026 document(s) one (1) Type A citation which shall be posted for 30 consecutive days as there is immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPA Stevens informed the Director to provide a copy of this licensing report dated 04/16/2026 that documents the Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Exit interview conducted and copy of this report and appeal rights provided to Director. Notice of site visit must be posted for thirty (30) days.