Complaint·April 2, 2021

Licensing Program Analyst, Mok, finalized this complaint via the phone with the licensee, Wei Ying Liang (Tracy), because CDSS suspended the field inspections temporarily during the COVID19 pandemic. This report was delivered to the licensee via e-mail and mail. During the investigation, LPA conducted interviews with the staff, witnesses and gathered relevant documents. The facility has different types of toys available for the children to play with daily. One of the toys is a Doctor Kit. The child played with staff as a doctor or patient during care. Based on the interviews, there was no sufficient evidence to prove the facility administered medications to a child. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur. Therefore the allegation is Unsubstantiated.”