complaint·January 31, 2022

Licensing Program Analysts (LPAs) Christopher Jackson and Erwin Tjhia met with licensee, Mary Ann Young to close the complaint investigation regarding the above allegation. During the course of the investigation, LPAs conducted interviews, and obtained information pertaining to allegation. It was alleged that masks are not being worn at facility. Interviews revealed that, facility staff try to encourage masks to be worn by the chidlren while indoors, but has had some difficulties with keeping the younger preschool children in the mask. In addition staff stgated they wear their masks as much as possible while indoors. However, LPA cannot discredit there has been a time in which staff were not properly wearing a mask while working with the children. LPAs reviewed updated COVID19 guidelines with the Administrator. In addition LPA provided links to resouces and activites. Based on the information obtained throughout the course of this investigation the above allegations could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the finding is UNSUBSTANTIATED.