complaint·April 9, 2024

On 4/9/24, Licensing Program Analysts (LPA) Carla Polanco met with Licensee, Irma Benavides, and conducted an unannounced visit to deliver the findings of a complaint investigation regarding the above allegation. There were 2 children present during the inspection. During the investigation, LPA made observations at the facility, obtained relevant documents and conducted interviews with the Reporting Party and another adult familiar with the complaint, the License, Licensee's assistant, daycare children and daycare parents pertaining to the allegations. It was alleged that an adult in the home yells at daycare children. Observations and interviews conducted by LPA throughout the course of the investigation did not disclose any information that was evident to support the allegation. Based on the collected information, the findings are UNSUBSTANTIATED as there was not a preponderance of evidence to prove or negate the specific allegations. An exit interview was conducted, and the report was reviewed with the Licensee. A notice of site visit was posted by LPA and must remain posted for 30 days.