Complaint·April 28, 2026

On 4/28/2026, Licensing Program Analyst (LPA) Sarah Tibbett met with Licensee Graciela Terrazas, to deliver the findings of the complaint investigation regarding the above allegation. During the course of the investigation, LPA Tibbett conducted interviews and obtained information pertaining to the allegations. It was alleged that staff did not allow youth to go inside and use the bathroom while playing outside. LPA interviewed 4 parents, 4 out of 4 reported having no concerns about the facility. LPA interviewed 6 children: 2 out of 6 reported using diapers, and 3 out of 6 children stated that they can access the bathroom whether they are inside or outside. Based on the information obtained, the above allegation could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the findings are UNSUBSTANTIATED. A notice of site was posted, and must remain posted for 30 days.