complaint·January 26, 2022

Licensing Program Analyst (LPA), Stacey Williams arrived at the facility for the purpose of delivering complaint findings regarding the allegations listed above. LPA met with Licensee, Pallavi Mane. LPA observed (8) eight children supervised by Licensee and her Assistant. It was alleged that facility staff hit children, threaten children, and do not allow children to have water. A facility inspection was conducted , pertinent information to assist with the investigation was reviewed and interviews were conducted with the reporting party, Licensee, facility staff and parents of children in care. Licensee denied all allegations. Information obtained revealed that children are able to access water through their water bottles. In addition, the Licensee ensures water is available at all times. Inconsistent statements were received regarding disciplining of children in care. Based on the information received, the allegations are determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted and a Notice of Site Visit and appeal rights were provided to the Licensee.