complaint·February 16, 2023

It was also alleged that “facility staff failed to meet child's needs”. Specifically, the complainant alleged that children’s wet clothing was not changed, that children were allowed to go outside without shoes or socks, and that a therapist sent to the facility to provide services to children was not allowed to enter. Interviews with families in care were consistent in expressing that they felt their children’s needs were being met by Licensee. Additionally, LPA’s observations while at the facility also demonstrated that the children’s needs were being addressed appropriately. Interviews also revealed communication issues regarding scheduling between therapy staff, reporting party and Licensee. Although, therapy staff was denied entry the first day they worked out a schedule to come back and provide care on a subsequent day. Accordingly, based on conflicting statements and lack of clear corroborating evidence, the above allegations could not be substantiated or dismissed. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the finding is UNSUBSTANTIATED. An Exit interview was conducted, and the report was reviewed with Licensee. Appeal Rights and a copy of the report were printed and provided to Licensee. A Notice of Site Visit was posted by LPA and must remain posted for 30 days. A failure to comply with posting requirements shall result in an immediate civil penalty of $100.