Complaint·March 7, 2023

LPA's interview with Licensee on 3/3/2023 and 3/7/2023 revealed that one time when she was about to go outside of the apartment to remotely check if the car is locked (which is parked 15 ft away from the apartment) Parent # 1 arrived to pick up C1. Licensee stated she did not leave the apartment and handed C1 to Parent # 1. Licensee stated that there was not one occasion she left day care children unattended. Regarding the allegation licensee denied entry of Parent # 1 and did not allow Parent to look inside the apartment. Complainant stated the Parent # 1 had never been inside the day care area. LPA's interview with licensee on 3/3/2023 and 3/7/2023 revealed that she did not allow Parent # 1 inside because the parent was taking videos of the day care when the children were present. In 3 separate occasions, Licensee stated she offered Parent #1 to fill out an addendum Emergency and Identification card and offered to tour the home but Parent# 1 refused to do so. The investigation consists of interview with parents of currently and previously enrolled daycare children, interview with licensee and concerned individuals, document review and LPA observation. None of the parents and individuals interviewed corroborated with the allegations. Although the above allegations may have happened or is/are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegations are Unsubstantiated. Appeal Rights were issued and discussed. Notice of Site Visit has been posted (LIC9213). The notice shall be posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty. Report was reviewed and exit interview conducted with Licensee Perla Lopez.