Complaint·July 10, 2023

Parents indicated they are satisfied with the care and supervision and their children's needs are met. Parents reported parents are responsible for providing diapers and wipes and expressed licensee is always informing parents with enough notice when more diapers and wipes are needed. In addition, parents reported being satisfied with licensee\342\200\231s communication regarding their children and expressed their is daily communication. Lastly, licensee denied the above allegations. The above allegations are unsubstantiated, based on LPA's interviews with Licensee and parents of children currently and formerly enrolled. Although these allegations may have occurred, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, the allegation is unsubstantiated. An exit interview was conducted with Licensee. The inspection visit was conducted in Spanish and report was translated in Spanish by LPA Velazquez. There were no deficiencies cites at this time. Spanish appeal rights were provided. FAILURE TO POST THE NOTICE OF SITE VISIT FOR 30 DAYS MAY RESULT IN A $100.00 CIVIL PENALTY.