Complaint·December 3, 2025

Interview with parents revealed, two families who had disenrolled expressed concerns about supervision and communication. In the contrary, four of the six parents interviewed did not support the allegation. These families described CCC staff as attentive, supervision as adequate, communication through Bright Wheel as effective, and overall experiences as positive. Based on the interviews, documents review, it was determined most of the parent feedback and staff testimony confirmed that CCC\342\200\231s supervision and safety protocols are in place. Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegations are Unsubstantiated. Notice of Site Visit was issued and must remain posted for 30 day. Appeal Rights were given and explained. Exit interview conducted and report was reviewed with Katherine Palmer and Amanda Rowe.