complaint·October 23, 2024

On October 23, 2024, at approximately, 12:00 PM, Licensing Program Analysts (LPAs) Melissa Zaragoza and Maria Olguin Leon conducted an unannounced, complaint visit to deliver the findings. LPAs met with license, Madlambayan, Lucia Cecilia, and the purpose of the visit was explained. Present in the facility today was licensee only and 0 children. Per licensee, there is only 1 child enrolled, who is currently on vacation. During investigation, LPA conducted research, interviews, and walk through observation inspections of the home. LPA observed plants in the homes outdoor area. LPA observed an Oleander plant to be made inaccessible to children in care. Plant was cut down and has a child proof gate around it. LPA reminded licensee to not allow Oleander plant to grow tall and to always have plant inaccessible to children, to prevent any health or safety risk. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Exit interview was conducted and report was reviewed with licensee, Madlambayan, Lucia Cecilia. A copy of this report was provided.