complaint·October 30, 2023

On October 30, 2023 at approximately 3:45pm, Licensing Program Analyst (LPA) Catrina Quimbo conducted an unannounced, complaint visit. LPA met with licensee, Irina Tsyura, and explained the purpose of the visit. Present during LPA’s visit included licensee, licensee’s 2 assistants, and 7 preschool children. Licensee is operating within capacity limits and ratio during LPA’s visit. All adults present have fingerprint clearance on file. During investigation, LPA interviewed random selection of staff, random selection of children, and reviewed facility records. Staff interviewed stated staff do not put their hands on children. Staff interviewed also stated children with challenging behavior are redirected. Children interviewed stated they have not been hit by staff nor children while present in licensee’s home. Per licensee’s admission agreement, children with difficult behavior are redirected. Although the above allegation may have happened or is valid, based on LPA’s interviews and record review which were conducted, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with licensee, Irina Tsyura.