complaint·July 2, 2024

On July 2th, 2024 at approximately, 9:00 AM, Licensing Program Analysts (LPAs) Melissa Zaragoza and Catrina Quimbo conducted an unannounced, complaint visit. LPAs met with director, Grace Corpuz, and the purpose of the visit was explained. Present in the facility today was 11 staff (including director and inclussion director) and 44 preschool children. Durring investigation, LPA conducted classroom observations, reviewed facility records, interviewed random selection of staff, and interviewed random selection of children. After conducting staff interviews, staff stated, ratio is maintained at all times. During classroom observations, LPA observed teacher to child ratio was met. Each class has at least two staff memebers. After reviewing facility records, it is confirmed staff present meet teacher qualifications. After investigating the allegation of staff handling child in a rough manner and resulting in an injury, children interviewed stated teachers are not physical with children. Per children interviewed, when children misbehave, children take a "break" in calming area. Per children interviewes, they are content with staff and like school. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated. Exit interview was conducted and report was reviewed with Director, Grace Corpuz. A copy of this report was provided.