complaint·September 28, 2023

Licensing Program Analyst (LPA) Andrea Medlin met with facility representative for this conclusionary complaint visit. Purpose of visit explained. Initial complaint investigation was conducted on 5/24/2023 by LPA Andrea Medlin; LPA obtained a children's roster and staff roster with contact information. This complaint investigation was handled and investigated by our Investigations Bureau (IB) and they conducted all subsequent visits, gathered information, conducted interviews, as well as obtained supplemental reports. Based on the Department's Investigation Bureau (IB), it was determined there was a lack of sufficient evidence to support or deny the allegations. Based on this information, the findings of these allegations are unsubstantiated. This report was reviewed with facility representative and a copy of this report must be made available for public review upon request. Notice of site visit posted and shall remain posted for 30 days.