complaint·February 25, 2022

Licensing Program Analyst (LPA) Andrea Medlin conducted this conclusionay complaint visit. Purpose of visit explained. There are 20 children and 3 staff present during visit. Initiial complaint investigation conducted on 1/14/2021. Based on information obtained and observed, children wear masks at facility. The only times children do not wear masks is during nap time, eating during meal time, and playing outside. All staff wear masks while at facility. Director states she communicates with the families regarding any COVID-19 cases as discovered. More specific information is not provided such as personal details that are confidential, i.e. name of individual and additional identifying information. Facility does contact the local health department as incidents arise and follow their guidance regarding specific guidance related to the circumstances of the COVID case. Families are notified of information that is allowed to be shared in accordance with local health department guidance. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. This report is reviewed with facility representative and delivered via email and a copy of this report must be made available for public review upon request. Notice of Site visit posted and shall remain posted for 30 days.