Complaint·August 27, 2024

Licensing Program Analyst (LPA) Kassandra Medrano, conducted a subsequent site visit to the facility to deliver investigation findings. As the director is out on sabbatical LPA met with Designated Facility Representative, Katherine Lacson,and the purpose of the visit was explained. LPA Medrano interviewed staff, management, and parents. Based on interviews, observations, as well as information gathered; it was found that the facility has not been meeting the needs of children in care as well as innapropriatley handling children in care. The allegations noted above are thus found to be SUBSTANTIATED, meaning the allegation is valid because the preponderance of the evidence standard has been met. LICENSEE MUST POST ANY TYPE A DEFICIENCIES DURING TODAYS VISIT WITH THE NOTICE AND LICENSEE UNDERSTANDS THE NOTICE AND TYPE A DEFICIENCIES MUST REMAIN POSTED FOR THIRTY DAYS. REQUIREMENTS FOR AB 633 FACT SHEET AND A COPY OF ACKNOWLEDGEMENT OF RECEIPT OF LICENSING REPORTS (LIC 9224) WERE DISCUSSED WITH APPLICANT/PROVIDER. PROVIDER UNDERSTANDS THIS REQUIREMENT. This TYPE A citation page shall be posted for 30 days along with the “Notice of Site Visit.” This page shall be provided to all parents of children currently enrolled, and any future children being enrolled for the next 12 months per AB 633 requirements.