Complaint·November 18, 2025

On November 18, 2025, at approximately 11:25am, Licensing Program Analyst (LPA) Maria Olguin-Leon conducted an unannounced visit to deliver complaint findings for the above allegations. Original complaint was filed under the wrong facility #414004662. LPA met with the Director Makinya Ward and explained the purpose of the visit. Present during today’s visit were Director, 2 staff caring for 11 preschool children. Facility is operating within capacity. During the course of the investigation, interviews were conducted, observations were made, and pertinent documentation were reviewed. Based on evidence obtained, it was determined that the allegation, Day care did not follow admission agreement, to be UNSUBSTANTIATED. Although the allegation above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the above allegation is UNSUBSTANTIATED. Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain postings as required will result in an immediate $100 civil penalty. Exit interview was conducted, report was reviewed with Director Makinya Ward. Copy of report and appeal rights were provided