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Inspection visit

complaint

HUGS HANGOUTLicense 4140050301 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 11/3/2025, Licensing Program Analysts (LPAs) Wadhwa and Ly, arrived at the facility, unannounced to close the complaint investigation regarding the above allegation and met with Director Pam Cohn. Present at our inspection were 5 staff and 9 children. All staff present today were verified to have fingerprint clearance on file. During the investigation, LPAs conducted staff interviews, site observations and record reviews. Based on investigation and information gathered through interviews and evidence collected, the allegation 1.Staff use inappropriate discipline; the preponderance of evidence standards has been met; therefore, the above allegation is found to be SUBSTANTIATED. A Type “B” violation was issued today for the allegation that staff used inappropriate discipline in accordance with the California Code of Regulations, Title 22, Division 12, Chapter 1. See attached LIC9099D. A Plan of Correction (POC) was developed and reviewed with the Director. Exit interview was conducted and a copy of this report was reviewed and provided to the Director, Pam Cohn. NOTICE OF SITE VISIT WAS GIVEN AND SHALL REMAIN POSTED FOR 30 DAYS. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 101223Type B

    Personal Rights (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement was not met as evidencced by: Based on record review and interviews conducted, it was confirmed that, at least, on one occasion, a child was made to sit seperately from the rest of the class for being disruptive at lunch time and on another occasion, child was asked to put their head down for being disruptive at circle time.

FAQ · About this visit

Common questions about this visit

What happened during the November 3, 2025 inspection of HUGS HANGOUT?

This was a complaint inspection of HUGS HANGOUT on November 3, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to HUGS HANGOUT on November 3, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Personal Rights (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridic..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.