complaint·September 26, 2025

On 09/26/25, Licensing Program Analyst (LPA) Katie Krenn conducted a complaint inspection in response to the above complaint allegation. LPA met with the Director, Allison Steckley and explained the purpose of today's visit was to continue the investigation of a complaint. Present during the visit was the Director, eigth teachers caring for 31 children in the aftercare program. Teacher to child ratio was met the facility was operating within it's capacity on this day. During the course of the investigation, interviews were conducted, pertinent documentation was reviewed, and observations were made. Based on interviews, records reviewed, and observations, the preponderance of evidence standard has been met, therefore the above allegation is found SUBSTANTIATED. A notice of site visit was issued and must remain posted in a prominent place for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. LPA reviewed the report, appeal rights, and conducted exit interview with the Director, Allison Steckley.