Complaint·August 1, 2024

The allegation, facility staff are operating out of ratio could not be corroborated. During LPA's initial visit, LPA observed 34 children present and 7 staff providing care, which satisfies ratio requirements. LPA also observed facility to be within ratio during todays inspection as well. Interviews with staff revealed that they have not been out of ratio. Parent interviews stated that they did not have concerns regarding ratio. The allegation, facility staff use profanity in the presence of day care children could not be corroborated. Staff interviews revealed that they have not used or heard of other staff use profanity in the presence of children. Parent interviews stated they have not heard any staff use profanity in the presence of children. Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. Exit interview was conducted with Director Maria Suarez. Notice of site visit was given.