complaint·March 14, 2025

On March 14, 2025 Licensing Program Analyst (LPA) Giovani Gonzalez conducted an unannounced inspection to conclude a complaint investigation. LPA met with Program Manager and informed them the purpose of the inspection.At the time of the inspection 7 children were present. The allegation of Personal Rights - Daycare child sustained an unexplained bruise could be corroborated. Although Child 1 (C1) did have a bruise, interviews revealed staff did not see C1 get hurt or observe the bruise while in care. Further, C1 attends two day care centers in one day and it cannot be established if C1 obtained the bruise at their morning or evening program. Further camera footage revealed C1 was playing and running around at the end of the day. Staff interviews revealed in instances where a child does get hurt they do notify parents on an app and give them an ouch report as well. Parent interviews revealed when they are notified of all injuries that are observed on the children. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Report was reviewed with Program Manager Asael Picasso and notice of site visit was given.