complaint·August 20, 2024

Parents interviewed felt content with the level of care and supervision their children receive. Parents denied witnessing or having knowledge of staff member hitting children and/or staff handling children in rough manner. Additionally, parents did not have any concerns regarding the staff and would recommend this facility to other families. LPA also interviewed staff who denied hitting and/or handling children in a rough manner. Furthermore, staff also denied witnessing other staff hit and/or handle children in a rough manner. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED. No deficiencies were issued during this inspection. A Notice of Site Visit (LIC 9213) and Appeal Rights (LIC 9058) were provided to Licensee. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may appeal. Exit interview was conducted and report was reviewed with assistant director, Christie Broesamle.